Privacy policy

Michaels & Scott is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.


1. Information We Collect

1.1 Information You Provide

We may collect personal information directly from you, such as:

  • Name, email address, and phone number.
  • Information provided through contact forms or account registrations.
  • Any additional details you provide during communications with us.

1.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address, browser type, and operating system.
  • Pages visited, time spent on the website, and referral sources.
  • Cookies and similar technologies to enhance your user experience.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our services.
  • To communicate with you regarding enquiries or support requests.
  • To personalise your experience on our website.
  • To comply with legal obligations.
  • To send newsletters or promotional content (if you have opted in).

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent: Where you have explicitly agreed to the processing of your data.
  • Legitimate Interests: To improve our services and communicate effectively.
  • Legal Compliance: To meet legal and regulatory obligations.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Third-party partners who assist us in delivering services (e.g., hosting, analytics).
  • Legal Authorities: If required to comply with legal obligations.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us analyse website traffic and remember your preferences. You can adjust your browser settings to disable cookies, but some features of the website may not function properly without them.


6. Data Security

We employ appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, or disclosure. However, no system can guarantee complete security.


7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.


8. Your Rights

Under UK data protection laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Erasure: Request the deletion of your data, where applicable.
  • Restriction: Restrict how we process your data in certain cases.
  • Objection: Object to specific data processing activities.
  • Data Portability: Request your data in a portable format.
  • Withdraw Consent: Withdraw consent where data is processed based on consent.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.


11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Scroll to Top